Who We Are
ACF Technologies was created during the new millennium with one thing in mind: Advanced Customer Flow. We quickly became a leader in providing consultation and technology related to scheduling, queuing, and managing client interactions throughout a service environment. In addition to these core offerings, ACF has evolved beyond customer flow, providing solutions for the entire Customer Xperience.
Customer Xperience Management innovations include:
- Complete portal design to integrate on-line customer services
- Providing organization analytics for leaner processes and cost reductions
- Obtaining feedback regarding visits and services
- Providing information and product offerings specific to individual clients