Who We Are
ACF Technologies was created during the new millennium with one thing in mind: Advanced Customer Flow. We quickly became a leader in providing consultation and technology related to scheduling, queuing, and managing client interactions throughout a service environment. In addition to these core offerings, ACF has evolved beyond customer flow, providing solutions for the entire Customer Xperience.
Customer Xperience Management innovations include:
- Complete portal design to integrate on-line customer services
- Providing organization analytics for leaner processes and cost reductions
- Obtaining feedback regarding visits and services
- Providing information and product offerings specific to individual clients
How We Work
At ACF we believe that customer service is the key to any successful business relationship. When you purchase from ACF, we provide a high end, cutting edge solution that streamlines the entire customer service process. More importantly, you are investing in a relationship that will be there as your organization grows and changes throughout the years.
Our goal is to continually bring together new ideas, compelling methodologies and innovative software and hardware solutions that address each client’s individual customer service needs. Whether you are just beginning to look for a solution or wanting to make an enhancement to an already deployed system, ACF takes the approach of a valued advisor. We listen to our client’s needs and provide consultation prior to recommending the best solution.
Our relationships with clients do not begin and end with a financial transaction; instead we work to continually adapt our products and services to match the evolving dynamics that impact daily business.