ACF offers Customer Xperience Management solutions for private and public educational institutions. We currently provide queuing solutions in student service centers across the nation. Additionally, ACF offers expansive digital signage for elementary through collegiate level educational systems.Through the combination of our cutting edge software and non-proprietary hardware devices ACF has redefined the student service process. Our offerings eliminate lines, prioritize individuals, transfer students throughout the process, provide online transactions and distribute digital information campus wide. In addition to improving the student’s experience, our solutions improve organization effectiveness by decreasing time and costs associated with student interactions and streamlining follow up processes. From start to finish, KPI metric data (wait times, service times, etc.) combines with student feedback to help define improvement opportunities.
Student Information Tracking ACF software integrates with other staple programs to assist in tracking student information. Integration with student databases such as DataTel or SCT Banner allows student information verification and tracking throughout their college career including visits to financial aid, registration, advising, and others. In addition, this same software can provide valuable information regarding distance learning by integrating with your phone system. This enables organizations to track the amount of time spent offering a wide variety of services. Combined reporting provides the necessary data to determine resources required for both on site and distance learning support.