Customer Experience, Customer Journey, Queue, Customers, Time, Business, Wait times, Holiday season, Bottleneck

Reduce Wait Times this Holiday Season with Q-Anywhere

During one of the busiest times of the year, it's important to know what your customers want and provide solutions in the fastest and most effective way.

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How Virtual Queuing Can Impulse Your Customer's Journey this Holiday

We’ve developed advanced software that transforms the CX through an automated Queue Management System.

2023 is coming and so many advances in the healthcare industry

What’s next in the healthcare industry?

The healthcare industry, from telemedicine to AI powered remote participation, is creating buzz and changing the lives of patients.

Woman celebrating with her headphones connected to her cell phone receiving an invitation to prosper this year 2023

2023, the year that invites CX to thrive or fall

Customer experience is seen as an engine that has the power to make your business a success and fuel customer-driven growth.

Woman in the comfort of her own home receiving the thank you message for successfully doing her Christmas shopping

Improve CX During the Busiest Shopping Month of the Year

End the year with memorable experiences this time of year despite the challenges and create the desired valuation

Four icons on the top of a laptop and on the screen of this it reads incoming call from Sofía Miranda

The Future of Banking: What you Must Know to be Ready for 2023

What will the bank customer experience be like in 2023? banks need to focus on providing the best possible experience for their customers.

Simon Ronald and Laurence Leach attending Branch Transformation 2022 organised by RBR

Highlights from Branch Transformation 2022

Branch Transformation 2022 brought professionals from around the world to present the latest banking innovations. What were the best CX highlights?

Woman checking messages about an appointment on her smart phone.

Create a Magical CX this Holiday Season by Reducing Wait Times

During one of the busiest times of the year it's important to know what your customers want and provide solutions in the fastest and most effective way.

Six steps to achieve a high return on investment using a queue management system

6 Reasons Why you Achieve a High ROI using a Queue Management System

Achieve high ROI results by improving staff productivity through streamlined work processes and boosting your CX with a Queue Management System.

Woman in the city receiving her cell phone notification that her appointment is in 5 minutes

5 Ways to Transform Appointment Booking without Exceeding your Budget

Accessing an efficient and fast system that customers can trust is key to optimizing your business and increasing revenue by streamlining processes.