Customer Experience, Appointment Scheduling, Queue Management, Machine Learning, Assistant Anywhere, Q-Anywhere, Q-Flow

Optimizing Virtual Assistance in the Financial Sector

Due to the effects of the pandemic, the financial sector changed their strategy for improving customer experience by focusing on virtual assistance.

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Rosen Shingle Creek in Orlando, Fl for FTCA 2021, visit us at booth #110

FTCA21 | Visit us at Booth #110

ACF Technologies is be exhibiting solutions at FTCA 2021. This event provides high-quality, relevant education for Florida Tax Collectors and their staff.

People being served in a government office

6 Ways to Reduce Wait Times in Any Government Office

Government offices aren’t known for short wait times. Discover how to leverage the latest technology to reduce wait times at your office overnight.

HIMSS 21 Highlights

ACF Technologies had a successful exhibition at HIMSS 2021, an annual Health IT event that connects professionals in the healthcare industry.

ACF Technologies Selected as Multi-Finalist for UKCXA '21

ACF Technologies has been selected as a multi-finalist for the 2021 UK Customer Experience Awards ceremony. The ceremony commences on October 14th, 2021.

Man sitting in cafe, on phone, making appointment

Virtual Queuing: 5 Ways To Stay On Top Of Wait Times

Customers don’t like to wait. You can’t eliminate waiting, but you can reduce wait times by adding a queue management system that keeps you in control.

We invite you to visit us at HIMSS 21: Booth #3459

HIMSS21 | We invite you to visit us at Booth #3459

ACF Technologies will be exhibiting at HIMSS 2021, an annual Health IT event that connects professionals in the healthcare industry.

Doctors walking down a hospital hall with icons of a workflow and income increase

The Top 10 Benefits BPM Brings in Healthcare

Business Process Management can help healthcare providers improve patient care while minimizing overhead expenses and retaining key staff. Here's how.

Advanced analytics revolutionizes Latin American banking.

Advanced analytics revolutionizes Latam banking. What can we learn?

Big data analytics, machine learning tools, virtual assistance and video call management have been key for Latin American banking.

How Virtual Queuing Can Transform Air Travel for Customers

Discover how virtual queuing can help transform the air travel experience for customers and help airlines handle social distancing protocols seamlessly.