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This blog provides a guide, using the format of a tender, of what to look for when buying an appointment scheduling or event booking software solution.
Meetings are increasingly taking place outside of the office. For banking and building societies, an appointment system is the best way to get these right.
ACF Technologies at Branch Transformation 2019, we have deployed omnichannel customer flow management solutions across the globe in areas such as finance
What’s the formula for customer engagement communications? Should you speak to customers by SMS, phone, via Facebook, using WhatsApp or even by snail mail?
Moving from digital environments to physical and digital environments can be disjointed for customers. We provide tips on how to make that process seamless