ACF Technologies Selected as Finalist for 2019 NC Tech Awards
ACF Technologies has been selected as a finalist for the NC Tech Awards Industry Driven Award:
What's the formula for customer engagement communications? OCXC
What’s the formula for customer engagement communications? Should you speak to customers by SMS, phone, via Facebook, using WhatsApp or even by snail mail?
Tips for Creating a Seamless Digital-Physical-Digital CX - Part 2
Learn 5 tips to create a seamless Digital-Physical-Digital customer experience, ensuring consistency and satisfaction across every interaction.
Tips for creating a customer experience - Part 1
Moving from digital environments to physical and digital environments can be disjointed for customers. We provide tips on how to make that process seamless
How to manage customer queues. Hint: it’s about what you don’t see.
Improve customer queues and experience with self-service check-ins, wait time alerts, & real-time reporting to enhance satisfaction in government services.
Is it time to find a new customer booking system?
Learn how to choose the right appointment booking system, migrate smoothly, and improve customer experience with ACF's innovative solutions.
How new technologies are transforming CX in the public sector
Queue management and digital signage are already being used by both the public sector to improve their customer experience. Is your council using them yet?
Putting the customer at the centre of local government consolidation
Given the pressure on government funding, councils are merging all over the country. But how can they still serve customers?
How Machine Learning can improve customer experiences
Discover how Machine Learning transforms customer service by reducing wait times, optimizing resources, and enhancing efficiency for businesses.
How Patient Centric Healthcare Benefits Everyone
Patient experience solutions offer a dual benefit: improving patient satisfaction and employee engagement.