eGuide
Boost Your Service Quality by Paying Attention to Customer Feedback
Customer Feedback is a powerful tool that helps provide your organization’s team with
insights that improve processes across every sector of your business like product development, marketing, and customer support among other things. Knowing what your customers want and need means you don’t stray too far from the needs of the community your brand is building. In terms of customer satisfaction, taking a proactive approach is key.
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Benefits of Q-Flow
Q-Flow was designed to deliver seamless omni-channel appointment scheduling solutions for organizations of all types and sizes. Our core appointment booking module allows you to optimize the on-site customer experience with smart appointment management solutions.
Improve Customer Loyalty
SHORTEN CUSTOMER WAIT TIMES
Allow Customers To Queue Anywhere
REDUCE EMPLOYEE WORKLOAD
What our customers say
By implementing Q-Flow we were able to reduce waiting time by 45%, increase productivity per store by 85%, and staff occupancy does not drop below 95%. Q-Flow is the basis for any report or study that is required on the operation of the company.
Marcos Mérida | Client Operations Manager
Q-Flow has proven to be the right tool. It has contributed towards simplification of the sale process, allowing the branch staff to offer our customers more qualified and professional advice. Since its introduction, we have been able to recognize the benefits of using Q-Flow, and we are upgrading its use in more areas. Q-Flow features great flexibility and adapts perfectly to processes in the bank business.
Amedeo Falletto | HR and Administrative Director
Brands that trust us
