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National Covid-19 Vaccination Booking System

As the Covid-19 pandemic evolved, the UK government immediately responded with the National Testing Programme, driven by an enterprise appointment management engine.

In this guide, find out how ACF Technologies was selected as the best-in-class solution provider to deliver at the scale and complexity required to work with the DHSC and NHS.

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Why Q-Flow?

Q-Flow is the core platform that powers our suite of next-generation customer experience and queue management solutions. This comprehensive software empowers businesses to seamlessly manage and optimize omnichannel customer journeys and streamline back-office processes.

Improve Customer Loyalty

SHORTEN CUSTOMER WAIT TIMES

Allow Customers To Queue Anywhere

REDUCE EMPLOYEE WORKLOAD

Real-time video calls with Assistant Anywhere

Assistant Anywhere delivers a more personalised digital experience to your customers. It empowers your employees to deliver better service, improve customer engagement, shorten the sales process, and lower costs. It’s also incredibly easy to deploy. See how Assistant Anywhere brings the customer right to you – watch our short video.

What our customers say

We love Q-Flow and don’t know what we would do without it. Because of Q-Flow we have made improvements to ensure that patient throughput and Customer Service standards are met on a consistent basis.