ACF Technologies Adds AI To The Customer Experience Equation
ACF Technologies has acquired Analytikus, adding AI to the customer journey and helping organizations to transform their customer experiences. Read more.
Data Holds The Key To Better Patient Experience Management
Patient Flow Management data reveals gaps between hospital management's perception of patient expectations and the reality of what patients truly expect.
Are you getting the most out of your digital signage?
In retail and healthcare, digital signage can inform customers but often becomes an underused entertainment tool, adding minimal value to the experience.
How Patient Centric Healthcare Benefits Everyone
Patient experience solutions offer a dual benefit: improving patient satisfaction and employee engagement.
The Customer At The Centre Of Britain's High Street Banking Conundrum
How do you show clients that reducing high street branches is key to adapting and improving? Learn to maintain and enhance customer service in this post.
ACF Technologies Acquires Q-Nomy UK
ACF acquires Q-nomy UK, expanding customer experience solutions in the UK & Europe. Streamlining omni-channel journeys for businesses globally.
Three Simple Ways to Optimise Your Customer Journey
Good customer experiences rest on efficient customer journeys, here are three ways you can immediately improve customer service.
5 Key Takeaways from the Tech and Net Zero Conference
Find here 5 key takeaways from the recent Tech and Net Zero Conference held in London.
FT. Hood CRDAMC focused on top-quality care uses Patient Queuing system to improve wait time
Fort Hood Army Medical Center deploys Q-Flow appointment and queue management technologies to reduce patient wait times and improve patient experiences.
Four things you can do to demonstrate you value your customer’s time
Improve customer experience by streamlining processes with online forms, surveys, and document uploads to save time and enhance efficiency.