Industry: healthcare
Patient Booking and Queue Management
Make every patient interaction effortless with secure, scalable and simple solutions
Industry: healthcare
Patient Booking and Queue Management
Make every patient interaction effortless with secure, scalable and simple solutions
Best-in-class.
Patient flow management
From check-in to discharge, ACF Technologies offers a full range of services including self-service kiosks, online check-in, BPM, and software only solutions. We strive to prevent routing errors and queue abandonment to deliver an all-around improved patient experience.
Patient scheduling
Make it easy for patients to schedule, track and rearrange appointments via online forms, phone, or WhatsApp without ever being put on hold with Appointment Bookings. Actively monitor patient flow to reduce cancellations and automate background tasks, resulting in lower operating costs.
Telemedicine
Empower patients with limited mobility to see their healthcare specialist when and where suits them, and reduce exposure to contagious patients with telemedicine. Virtual care by Video Appointment is a Q-Flow module that manages the patient's journey through remote care management or consultations.
Queue management
Reduce frustration of having people sat in crowded waiting rooms and minimise the chance of passing on contagions. With our Queue Management solution, patients know exactly when and where their appointment is when they enter the door.
The patient booking system you need.
Now fully funded by the UK government to help GP surgeries improve patient experience.
Download our brochure and find out how to minimise no-shows and streamline the patient booking process.
We are fast.
Within two weeks you can have a fully integrated, seamless solution that works with the tools you have already invested in via scripting layer, API and webhooks.
Revolutionise patient experience.
- Online appointment scheduling and management
- Live wait times across web, mobile and digital signage
- Indoor navigation and automatic service assignment
- Instant feedback to improve service and avoid negative reviews
Streamline operations.
- Seamlessly integrate into other hospital applications
- Eliminate duplicate entry with consolidated systems
- Automated patient flow to eliminate unnecessary steps
- Drive efficiency via real-time and predictive analytics
OUR TESTIMONIALS
Helen Clifton, Executive Director of Product Delivery
We love Q-Flow and don’t know what we would do without it. Because of Q-Flow we have made improvements to ensure that patient throughput and Customer Service standards are met on a consistent basis.
Finger Lakes Health
I have never been so impressed at how organized the clinics are. It is so efficient. Q-Flow has thought of everything.
Suzanne Coetzer, Gerenta Sr. de Proyectos Clínicos, Information Technology Services
How can we help?
If you'd like to know more about our secure, scalable and simple solutions - drop us a message and our healthcare expert Simon will happily answer any questions.
