FREE GUIDE
How an Automation System Can Improve the Patient Experience and Staff Productivity
Executives at healthcare facilities are
facing the impact that the pandemic
left: the worn-down clinical workforce
and the demographic and economic
setbacks. And while health staff try
to balance competing goals such as
scheduling, communicating about, and
delivering patient care, among other
everyday responsibilities, the patient
experience degrades as the employee
burden rises. Download the eGuide to learn how to use automation to improve both patient and staff experiences.
Preview the guide:
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Why Q-Flow?
Q-Flow is the core platform that powers our suite of next-generation customer experience and queue management solutions. This comprehensive software empowers businesses to seamlessly manage and optimize omnichannel customer journeys and streamline back-office processes.
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Improve Customer Loyalty
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SHORTEN CUSTOMER WAIT TIMES
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Allow Customers To Queue Anywhere
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REDUCE EMPLOYEE WORKLOAD
Real-time video calls with Assistant Anywhere
Assistant Anywhere delivers a more personalised digital experience to your customers. It empowers your employees to deliver better service, improve customer engagement, shorten the sales process, and lower costs. It’s also incredibly easy to deploy. See how Assistant Anywhere brings the customer right to you – watch our short video.
What our customers say
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We love Q-Flow and don’t know what we would do without it. Because of Q-Flow we have made improvements to ensure that patient throughput and Customer Service standards are met on a consistent basis.
Finger Lakes Health
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I have never been so impressed at how organized the clinics are. It is so efficient. Q-Flow has thought of everything.
Suzanne Coetzer, Sr. Clinical Project Manager, Information Technology Services
Brands that trust us
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