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Triodos Bank strives to finance only ethical businesses. As their Head of Marketing, Estrella shares the dilemmas she faces in bringing that dream to life.

Apple's new Vision Pro headset is making waves. In this CXI exclusive, the team takes a look at the impact this new tech will have on customer experience.

Andreas Schmelzer, Head of Digital Transformation for Europe's largest car distributor, Porsche Holding, shares his innovative strategy of hyper-automation

Henriette Paus, Head of Digital CX for Norway's largest bank DNB, shares insights into their digitalisation journey and how CX in banking is modernising.

Terry Wu gives a brief introduction to neuromarketing, the causes of compulsive buying behaviour and how to reduce consumers' decision anxiety.

Napo Cornejo, Founder and Director of Geokapti, discusses the exciting prospects of quantum computing and AI, and how they can boost customer experiences.

Dominik Olejko, Head of Customer Insights and Engagement for H&M in East Europe, explores the growth of ChatGPT and what it means for the retail industry.

Ubong Nkanta, Head of CX Governance for one of Nigeria's top 4 banks, discusses the importance of understanding your customers and being mature in your CX.

Tom Darnell, COO of IRIS Audio Technologies, explores how audio quality can impact our everyday digital experiences as employees and customers.