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Stuart Anderson, a Consultant at Selfridges, advises to help employees adapt to your culture, and what to do if your team is resistant to change.

Allison Hartsoe, Founder & CEO of Ambition Data, shares her experiences as a female leader in the technology industry, and the challenges she has faced as a CEO.

Michael Solomon, Prof. of Marketing at St. Joseph’s University in Philadelphia, adapts marketing techniques to the needs of postmodern consumers.

Sergio Feo, Director of Customer Experience at Pibank shares their story of becoming one of the top banks with the highest customer satisfaction.

Gustavo Imhof, a CX consultant, talks about the most common CX misconceptions he has come across during his career.

As 2021 has ended, we've been revisiting our most popular episodes of the year, which feature conversations around CX, Neuromarketing, Employee Experience.

Jose Herrera, CEO and Co-Founder of Hire Horatio, talks about the importance of vision and mission statements and how to balance human touch and technology.

Steve Anderson, expert in strategic risk and business growth, and author of ‘The Bezos Letters' talks about Amazon’s customer-obsession winning strategy.

CX Insider celebrates its 50th episode! Valentina, Greg, Adam, Simon and Antonio reflect on the most entertaining episodes and how the podcast has changed.