Social distancing has changed the way we
all live and work. Health and safety
measures are rapidly changing and
defining the new normal with
CAPACITY MANAGEMENT.
Social distancing has changed the way we
all live and work. Health and safety
measures are rapidly changing and
defining the new normal with
CAPACITY MANAGEMENT.
Social distancing has changed the way we
all live and work. Health and safety
measures are rapidly changing and
defining the new normal with
CAPACITY MANAGEMENT.
With this solution, your company can sort out the difficulties of capacity management. We know that the limited capacity within the store or lobby can be a big challenge when reopening. Q-Flow helps you control the capacity inside your lobby so you provide vital services for your customers while adhering to the guidelines for Social/Physical Distancing.
ACF Technologies leverages customers' own devices for check-in, and automated
notifications. By enabling an omnichannel mobile experience, you can relay expected wait time metrics, appointment status, position in the queue with notification via SMS (e.g. "You are 2nd in line and your estimated wait time is 5 minutes").
Using virtual queuing and appointment check-in allows your customers to clain idle time, comfort, and mobility while waiting in virtual waiting rooms that preserve social distancing. As customers progress toward the front of the queue or their appointment time, they receive an SMS message to proceed to the lobby or prepare for a video call.
Increase customer service capacity in a virtual environment. This solution empowers you to work during COVID-19 disruption, customers gain the flexibility to be assisted anywhere, and your staff may work remotely in a virtual customer service environment that operates in direct alignment with the physical service center.
Q-Anywhere is efficient, flexible, and improves your customers' experience.
You can turn your business around with a smart solution for queuing!
With ACF Technologies
you can Check-In Anywhere,
Wait Anywhere, and be Assisted Anywhere.